Ask a Nurse
posted by Bar15
17 October 2020

No communication in over 4 weeks

Last reply: 19 October 2020 15:44

Hi. My 83 year mum went for a bone marrow biopsy 4 weeks ago now. She had multiple myeloma over 10 years ago and they now believed it has returned. We were told that the bone marrow biopsy would be back in 2-3 weeks and we have heard nothing from her consultant or team. I feel from day 1, there was very poor communication and care this time round. Its incredibly stressful, especially with the correct situation. Who or how can I get information from her consultant and what's the time line from tests - diagnosis - treatment??

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Comments

commented by Cancer Nurse
19 October 2020

19 October 2020 15:44

Hi Bar15,

I’m very sorry to read your mum is having tests for multiple myeloma and the experience that you have had with her consultant and team, this would add another layer of worry and stress to an already distressing situation. 

We would recommend to get in touch with the consultants secretary or their nurse specialist to arrange an appointment to discuss your mums bone marrow biopsy results.  Usually it does take 2 or 3 weeks for these results to come back and then an appointment would be made to discuss these results and treatment options.  If you are not able to get in touch with the team or are having communication issues, most hospitals have a patient liaison service that may be able to help. 

Please do not hesitate to contact our support line on 1800 200 700 if you would like to discuss your situation in more detail or if you would like support from a cancer nurse.

Kind regards,

Cancer nurse

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