Support Line

The Irish Cancer Society Support Line is a supportive information service staffed by experienced cancer nurses where anyone concerned about cancer can get trusted information and advice about any type of cancer.

Call us on Freephone 1800 200 700 

We know that getting a cancer diagnosis can be overwhelming. The information we provide helps make sense of what’s said in doctor’s appointments, making patients feel more informed and in control of their treatment decision.

Our Support Line is available on Freephone 1800 200 700 during weekdays as well as anytime through email, social media and through our online community.

The service is available across the country, to anyone who needs it. Nurses are here to support cancer patients, their worried family members, or anyone seeking information about the signs and symptoms of cancer, or how to reduce their risk of the disease.

When not answering the many calls we receive, nurses are responding to enquiries online, as well as making sure the information we provide to the public in other ways, like our publications and on our website, are accurate and up to date.

If the phone lines are busy, callers can leave a message and a Cancer Nurse will call back as soon as possible.

Contact the Support Line

Call our Support Line Freephone on 1 800 200 700 for confidential advice, support and information on any cancer issue.  The Support Line is open Monday to Friday from 9am to 5pm. 

Book a video call with a Support Line nurse

We are extending our Support Line service to offer video calls for those who want a face-to-face chat with one of our experienced cancer nurses.

Our cancer nurses are available for video calls Monday to Friday. Please pre-book at this link and one of our nursing team will then contact you by email with full instructions.

Video call Support Line

Irish Cancer Society Telephone Interpreter Service

Get cancer information and support in your own language.

You can speak to our Support Line and Daffodil Centre Cancer Nurses in your own language through our telephone interpreting service.

If you would like to speak to us about any cancer questions or concerns using the Telephone Interpreter Service call our Freephone Support Line  on 1800 200 700, Monday to Friday, 9-5pm.

  • Tell us, in English the language you would like.
  • You will be placed on hold while we connect with an interpreter. You may be on hold for a few minutes. Don’t worry, we will come back to you.
  • We will connect you to an interpreter.
  • The interpreter will help you to speak to us in your own language.

You can also access the Telephone Interpreter Service if you visit a cancer nurse in our 13 Daffodil Centres

This service is free and confidential

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“The person I spoke to treated me as an adult and gave an honest answer to my questions. I have a diagnosis. All I wanted was information in a manner that I can understand. The cancer nurse was the first person to do that. Thank you.”

Support Line caller
Prefer to talk face-to-face?

You can also speak to a Cancer Nurse in any of our Daffodil Centres located in hospitals across Ireland.

All our nurses attend regular training to ensure information provided is accurate and that they are aware of the latest developments in cancer care. The service is regularly evaluated to ensure a high standard of service is delivered. 

Our Support Line is a member of the Helplines Partnership

Helplines Partnership is the membership body for organisations that provide information, support or advice via phone, email, text or online.

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For more information

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1800 200 700

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