For volunteers: driving patients to hospital treatments

Pat Purcell transport service volunteer

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Being a volunteer driver is of huge importance to me. I’d leave everything aside for it. It is an invaluable service for people who might not have someone to take them to appointments. It’s time well invested.

Pat, Carlow
Pat Purcell transport service volunteer

What’s involved in being a volunteer Driver?

  • Do you have an email address?
  • Can you commit to driving at least twice a month?
  • Do you have weekday availability?
  • Have you got a roadworthy, clean car? Valid car insurance, relevant NCT and driving licence? 
  • Can you commit to being part of the programme for a minimum of 12 months?

Then we would like to hear from you!

So, how does the process work? What's involved in a typical day with the service?

Patients tell us their appointment dates

Initially, the office team will receive a hospital appointment date from a referred patient (this happens a minimum of three days before the drive). So if a patient needs a driver on a Wednesday, the appointment has to be phoned in before 4.45pm, the previous Friday.

We share the dates to all our drivers

At 5.00pm on Friday evening we email out a list of drives available nationally to all drivers.

Drivers choose their dates

Over the weekend, drivers will see if they are available to commit to a drive and email us back, identifying which drive is suitable to them.

We match drivers to patients

On Monday morning, the office will then start matching drivers to patients. One driver is never partnered to one particular patient.

We email details to driver

We email the driver the relevant patient details. The driver will need to contact the patient as soon as they receive their details to introduce themselves and re-confirm details of the drive.

Driver brings patient from home to hospital

At the agreed time, the driver will pick up the patient from the door of their home and drive them to the door of the hospital.

Driver brings patient from hospital to home

About 30 minutes before their treatment is finished, the patient will call the driver to collect them at the door of the hospital and return them home. The drive for the day is then complete!

The Irish Cancer Society Transport Service Team hold support and supervision meetings twice a year to support drivers.

All volunteer recruitment, interviews, training, support and supervision sessions are held locally.

Need more information about the Transport Service? Visit our Transport Service page or call the Transport Service Team on (01) 231 0522, or email

For more information

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(01) 231 0522

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