Energy hardship at end-of-life
Each year, almost 9,800 people die of cancer in Ireland. Each and every person deserves to live well at the end-of-life.
People experience a great financial burden after a cancer diagnosis: household income tends to decrease, while day-to-day costs remain and new costs emerge. These costs can be very difficult for patients receiving palliative home care and their carers to bear, particularly household bills. At the end of life, people tend to stay at home longer and need to heat their homes to stay warm.
Our recommendations
Irish Cancer Society recommendations for energy hardship and healthcare costs
To support people experiencing energy hardship. We call on the Government to provide the following to people living with a life-limiting cancer diagnosis:
Automatic entitlement to the Household Benefits Package, the Fuel Allowance payment, and the Additional Needs Payment to a person with a life-limiting cancer, waiving means-testing.
Electricity credits for the remainder of a person’s life to support with electricity costs.
In addition, to alleviate costs for people with a life-limiting cancer diagnosis, the Irish Cancer Society calls on the Government to ensure:
Automatic entitlement to a medical card immediately upon diagnosis.
No charges for medical card holders and a reduction on the threshold for the Drugs Payment Scheme to at least €72 per month.
Our research
The Irish Cancer Society funded Dr. Suzanne Denieffe (South East Technological University) and her team in their research examining energy hardship for people with a life limiting cancer diagnosis, receiving palliative care at home. The researchers relied on input from patients with a life-limiting cancer diagnosis, carers, nurses, and energy providers.
People receiving palliative care and their carers tend to spend more time at home, and patients feel the cold more.
All participants felt the need to keep the house warm, and all spoke of increased home heating bills.
Some reported living in poorly insulated homes and cited high costs of energy-efficient upgrades.
Many participants reported not being aware of energy hardship interventions, such as registering as a vulnerable customer.
Almost 1 in 3 nurses reported that a person they cared for, or their family, initiated a conversation about energy hardship.
Nurses identified housing issues such as damp, mould, condensation, and draughts
Three in 5 nurses reported households’ difficulty in paying bills (e.g. utilities, mortgage, rent)
Two in 3 nurses reported households’ difficulty affording home heating.
Customers have to self-register as vulnerable.
To minimise disconnections and prioritise reconnections there are protective measures including a register of vulnerable customers.
Customer service teams receive training on how to deal with customers experiencing financial difficulty.
Our Welfare and Supports team can advise on benefits, social welfare entitlements, medical card applications, community support, legal entitlements, childcare and more.
The Irish Cancer Society Support Line is a supportive information service staffed by experienced Cancer Nurses where anyone concerned about cancer can get trusted information and advice about any type of cancer.
