Retail Resources for Vulnerable Customers During coronavirus

Centra is offering an online shopping service in a number of stores. Customers can order groceries and either pick-up in store or have them delivered.

https://centra.ie/

Priority shopping for older and vulnerable customers from 11am to 1pm daily.

https://www.aldi.ie/customer-update

Check-in on vulnerable people

Postal delivery staff will check in on older and vulnerable customers along their postal routes on a weekly basis.

You can request a check-in from a postal worker for yourself or somebody else at https://www.anpost.com/Community-Support/Request-a-Check-In

Mail pick-up service

Postmen and women will also pick up any mail or parcels you might have and post it for free. Simply put a sign in your window that says I HAVE MAIL and the postal staff will collect it on their route.

Social Welfare Payments

Customers who usually collect their social welfare payment at their local post office can now nominate a person (Temporary Agent) to collect the payment on their behalf. When collecting the payment, a Temporary Agent must show the welfare recipient’s public service card as well as their own valid photo I.D. e.g. passport, driving licence or public service card. To nominate a Temporary Agent, the welfare recipient must complete a form, which is available from the Post Office or can be downloaded at https://www.anpost.com/AnPost/media/PDFs/Appointment-of-Temporary-Agent.pdf

Newspaper Delivery

An Post now delivers newspapers daily during the coronavirus crisis. You can subscribe to your newspaper of choice and An Post will deliver the newspaper. For elderly and vulnerable customers the delivery of the newspaper is free.

Learn more at https://www.anpost.com/Community-Support/Newspaper-deliveries

Priority shopping for older and vulnerable customers from 11am to 1pm daily.

https://www.dunnesstores.com/content/designated-shopping-times-for-the-elderly

Priority shopping for over 65s from 8am to 9am daily.

https://www.facebook.com/icelandfoodsireland/photos/pb.197000476981924.-2207520000../3445006622181277/?type=3&theater

Certain Iceland stores also offer free home delivery when you shop in-store and a dial deliver service is available in certain areas.

https://www.iceland.ie/home-delivery/

Priority shopping for older and vulnerable customers 9am to 11am daily.

https://www.lidl.ie/service-help/customer-update

Priority shopping for older and vulnerable customers during the first hour of trading on Mondays and Thursdays.

Priority shopping for HSE workers during the first hour of trading on Tuesdays and Fridays.

https://www.marksandspencer.com/ie/c/faqs/covid-19

Many Supervalu stores have a tailored approach in place according to the specific needs of the local community they serve, including dedicated hours and checkouts for vulnerable customers. Please contact your local Supervalu to learn more.

Supervalu Online Shopping - Free home delivery with a spend of €50. Customers can also avail of ‘click and collect’ with no extra charge.

https://shop.supervalu.ie/shopping/

Dedicated shopping times for older people, medically vulnerable customers and family carers up to 9am Monday to Friday.

Healthcare and care workers, emergency services personnel and Community Call volunteers receive priority access at all other times.

Tesco is supporting Ireland’s Community Call, giving priority access to volunteers, free multi-shop trolley bags and card payments facilitated over the phone if required.
 
Working to maximse Grocery Home Shopping by asking customers to ‘Think before you click” to help those most vulnerable to access delivery slots.
 
Tesco is prioritising home delivery for  those over 65.

Free home delivery for customers over 65 (minimum purchase of €50 required)

Call: 1800 248 123

https://food-and-community.tesco.ie/home/our-little-helps/how-tos/free-delivery-over-65s/

New additional free Click and Collect collection points across the country.

Further information: http://www.tescoireland.ie/covid-19